This year MSU is transitioning to Blue Care Newtork (BCN) for student insurance for the first time. Because of the transition, the delivery of insurance cards to MSU international students has been delayed.

Several students have contacted our office because they are not sure what to do if they are sick or hurt and don’t have the health insurance card yet. We’ll give you tips on how to deal with this issue – both where to go for medical care and how to access your insurance information!

WHERE TO GO IF YOU ARE SICK?

You have three basic choices for medical care in the Lansing area: the Olin Student Health Center, an Urgent Care center, or the hospital. Below is information on how a visit to each place will be handled without a health insurance card:

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Check out OISS US health care playlist on Youtube for videos about:

  • How to use Olin
  • US health system
  • How to seek medical treatment in the U.S

HOW TO GET MY INSURANCE INFORMATION?

The second thing you should do is try to get your BCN insurance information – your ID number and your group number. When you don’t have the card, having these two numbers is definitely better than having nothing.

To get your number:

  • Call or visit the MSU Human Resources Solutions Center:
    • 517-353-4434
    • First floor of the Nisbet Building (across Harrison Road from Spartan Village Apartments)

Note: if you waived your MSU student insurance and bought another insurance plan, you need to contact the provider on how to use your insurance card.

OISS PROVIDES HEALTH ADVISING SESSIONS

International students and scholars can come to OISS for questions about where to see a doctor, how to read medical bills, how to use the insurance card and explain the insurance policy. You can email us at ihealth@msu.edu or you can visit OISS. Check the location and office hours here: http://oiss.isp.msu.edu/about/location.htm